Bernard Moriau
Activity overview
Admin training
If it is worth doing it, it is worth doing it rightAs an admin, you can create, modify and improve your Zendesk environment.But how to do this? Where to start?With our admin training, we assist you...
Agent Training
Prepare your team members for that magical momentWhen new team members join, do you throw them to the lions? Or do you want them to feel comfortable before they start working in zendesk? To improve...
Our Zendesk Marketplace apps
We love to make life easier
Premium Plus loves to make things easier, for every one of our customers. With our ready-to-use Zendesk apps, we always ensure a swift installation and implementation. W...
Zendesk Data Migration
So you are already using Zendesk or planning to start using Zendesk? But do you still have all this relevant information in the old toolset? It just isn’t efficient having to swivel-chair in betwee...
Our Zendesk trainings
We understand that tools are as good as they are being used.If you want to manage an efficient team, you need to ensure your people understand what they are doing and how they should do it. Therefo...
Continuous Improvement
Continuous ImprovementLooking for ways to improve your existing Zendesk environment?Maybe you’ve had a Zendesk health check and are ready to take the next steps, or perhaps you’re finding it challe...
Scoped Zendesk Implementation
Looking for something more tailored to your needs?Do you have more specific needs that don’t match up with our Zendesk Implementation packages? Don’t worry, we’ve got you covered. We can scope your...
Zendesk Health Check
Give your Zendesk instance a well-deserved health checkOver time, even well‑configured Zendesk setups can lose efficiency. A health check provides a clear view of your system’s performance, highlig...
Zendesk Implementation Packages
Zendesk implementation packages at a glimpseYou’re new to Zendesk, and want to learn from someone who has helped hundreds of clients implement Zendesk? Why wait until tomorrow when you can start to...
Customise your Email Templates
Get RecognisedCompanies that implemented custom emails into their portfolio started seeing an increased engagement rate across their campaigns. As such, you shouldn't be limited by the elements ava...
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